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Insurance

We digitalize insurance companies.

The insurance market is changing radically – clients want everything to be quick, easy, and intuitive, and they are not as loyal as they used to be. We will help you be prepared.

Insurance is becoming simpler, more automated, personalized. Settling and fulfilling a claim begins immediately following the insured incident. “InsureTech” and alternative players are asserting themselves, selling insurance underwritten by other companies. Insurance companies need to focus on the customer and his or her needs and preferences with an agile, digital-first approach.

Risk management

Are you working with the actual risks posed by your policyholders?

We will help you deploy a solution that, using sensors, smart devices, registers, etc., will give you much more information about individuals, cars, homes, and organizations. As a result, you will know immediately whether they are trying to act fraudulently.

Usage-based Insurance

Use IoT sensors to determine the client’s precise risk factor, identify any potentially fraudulent claim, or set discounts on insurance premiums for some client segments.

Voice Biometrics

Make identity checks more pleasant for your clients, handle more calls, and lower the risk of insurance fraud.

Prevent Insurance Fraud with Artificial Intelligence

Depend on our maintenance-free, machine-updated, and adaptable fraud detection system.

Customer value management

Who are your most valuable customers?

Low-risk clients who pay low premiums, or clients who are very high-risk, who have expensive insurance policies but never make a claim? With our digital solutions, you will learn much more about them, offer them insurance specific to their needs, and begin communicating with them more effectively. You can thus easily manage their value.

Digital Onboarding

An easy, convenient customer identification process that saves your employees time on administration.

Excellent Customer Experience

Use sensors to monitor your clients’ behavior and mood, address them with personalized advertising, adapt the branch’s interior to their needs, customize services for them, and so on.

Mobile Information Resources

Approach mobile apps as a rich information resource and monetize the data you gain from them, for example, in the form of client scoring.

Omnichannel Event-Driven Marketing

Follow the customer journey using both online and offline channels. Reach out to potential clients with appropriate offers in the right place at the right time.

AI-Driven Analytics

Now, you now longer have to turn to overloaded data specialists, analysts, and IT support. Ask your company data for business facts just as you’d ask Google about everything else.

Usage-based Insurance

Use IoT sensors to determine the client’s precise risk factor, identify any potentially fraudulent claim, or set discounts on insurance premiums for some client segments.

Processes

Do you need fast, paperless, end-to-end digital processes?

We will ensure that your clients do not have to wait, whether for an insurance payout or to sign a contract, which they can do on the spot or with an app. We can help you take advantage of the possibilities offered by the current digital era, so you do not lose customers to the competition.

Digital Paperless Processes

Simplify and accelerate processes, both for employees and customers. Everything works on a digital, paperless basis, i.e. in loyalty programmes, e-shopping or when ordering goods. Reporting and internal signature flows also gain a new dimension.

Voice and Chat Bots

Reduce personnel costs for customer support; up to 50% of questions can be answered by a well-trained bot.

Automated Processes

Digitally connect all your company’s processes, technologies, and people into one efficient, functioning whole.

Opening Hours and Workforce Optimization

Optimize the opening hours and staffing at your branches thanks to people counting and tracking clients’ movements in the branch.

Identity Verification Using Artificial Intelligence

Simplify and accelerate identity verification processes among your employees and customers, avoid mistakes, and eliminate typos.

Strategies for a Digital Future

Let us help you embark on a digital transformation. Over the past 3 years, we have fully implemented or started pilot programs for more than 60 digital projects.

Reporting

Do you need to ensure you comply with Czech and European legislation?

We will help you find your way around the rules, standards, and regulations in European legislation to verify that you meet all the requirements. We will make sure you report everything correctly and do not pay any unnecessary fines and penalties. 

GDPR

With our help, define, map and manage personal data and customers’ consent to process them on your data platforms (both in databases and in files).

Regulatory

Make sure you fulfil all regulatory requirements. Turn to us for solutions for Solvency II, GDPR, IFRS 9, and so on.

Technological solutions

We will help you utilize the best modern technologies fully.

Our solutions are built on using the latest technologies from all around the world. We just need to find the right way how to use them. We will consult your problems, design solutions, and take care of the smooth implementation, including project management.

Application Development

How to deploy a robust application that can handle millions of users in three months? Let us programme it!

Artificial Intelligence (AI)

Artificial intelligence is the oil of the 21st century. It removes inefficiencies, eliminates human labour, and replaces experience. But to enable it to do this, we teach it, preferably using data. Using your data.

Big Data

Your future profits are based on data. Take it.

Business Intelligence

Business Intelligence makes it possible for you to collect and analyze business-related data so that managers can easily use the information to make key decisions.

Data Science

Take advantage of advanced analytics and machine learning for your future growth.

Data Warehousing

Modern data warehouses process data in real time, store them in the cloud, and make it possible to create analyses and reports using natural language queries. Big Data technology is becoming a mainstream alternative to classic databases.

Internet of Things

The Internet of Things is just a tool. Much more important is how you can use it in business. Do you want to increase sales? Lower costs? Improve security? Or give customers an experience that will set you apart from your competition?

Mobile Applications Development

Do you need an innovative mobile solution but lack the necessary internal resources? We’ll prepare and manage the complete development of your mobile app for you.

Master Data Management

Consolidate, integrate, and clean data from a variety of sources; get a unified reference data base for your entire organisation.

Big Data Anonymization Framework

Companies today have a lot of data. Because of the large amounts, they are stored in structured format in DWH.

Even an insurance company can be a lovebrand

Do you want to keep customers at a time when their loyalty is declining?

We help you build a strong customer relationship with innovative creative approaches. Proboston advertising agency can link data and technology with ideas that will differentiate you from the competition and give you the right lead.

Work with data and technology can be creative

We are Proboston - a creative agency that belongs to the Adastra Group. This is the best way to understand the tremendous potential of today's technology. We can deliver high-quality creative solutions closely linked to data and new technology models.

Stories of our satisfied clients